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"The sheer fact that we keep renewing our relationship is testament to our experience, which is that they deliver handsome returns on investment." |
| Larry Dutra, CEO, Adams Wine Group |
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We often hear from CEOs that their organization lacks clarity of
purpose, and that their managers have difficulty holding people
accountable to specific business outcomes. These issues are often
exacerbated by the inherent silos established across functional
departments such as accounting, operations and sales, etc.
We are advocates of various measurement systems such as The Balanced
Scorecard that create alignment amongst people and work teams and then
hold them responsible for achieving results (including value drivers
such as sales, margin, quality, customer satisfaction, or safety). A
scorecard can be leveraged as a platform for developing a Pay for
Performance compensation model that creates ownership throughout the
organization. Many of the clients who have leveraged this methodology
have reported extraordinary improvements and an immediate return on
their investment.
The performance of an organization is based on the aggregate
performance of individuals. We view the performance management cycle as
an opportunity to create a culture of systematic and continuous
improvement. We have found that employees often lack clarity in their
role within an organization and welcome processes that link their work
to critical business outcomes.
For more on how we can improve your business results, contact us.
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