When using A.I. for customer support, it's becoming clear that ChatGPT's premium version has some major advantages.

As artificial intelligence (AI) continues to advance rapidly, businesses are beginning to recognize the potential of harnessing it for practical applications.

The rules of competition have changed. It has become clear that hiring and retaining talent is a path to competitive advantage.

Many businesspeople want to think of themselves as strategists, but not everyone has the constitution to do strategy well.

When asked about the principles of improvisation, Wynton Marsalis said that in times of chaos, we need to be more process-oriented and deliberate.

"Our culture is a strength, and I never want it to feel corporate." I regularly hear this or a similar refrain from managers of growing companies.

Making essential workers part of the mission

Artificial intelligence (AI) has captured our collective imagination. For businesses, AI enables new capabilities, and will undoubtedly reduce operational costs in logistics, communication, and marketing.

We have an appetite for simplicity. We tend to gravitate toward things that are easy to understand and implement.