7 Lessons Learned from the New England Patriots
My wife is from New England, and it seems like half the people I know love the New England Patriots. The rest are tired of watching them win. Familiarity breeds contempt. Since his arrival, Coach Bill Belichick's winning percentage is a staggering 74 percent--the...
The 7-Step Formula For Successfully Moving Your Business to Ecommerce
As one of Ernest Hemingway's characters once said, businesses go bankrupt two ways: "Gradually, then suddenly." Sounds like the swath of businesses that are not converting from brick-and-mortar to ecommerce. Those who haven't already better move fast. According to...
How to Use Cloud-Based Technologies to Build a Killer Platform
In the digital mashup, game-changing technologies such as artificial intelligence and blockchain have stolen much of the attention. The mere mention of the cloud seems so 2016. Yet a new class of cloud technologies has emerged, which may be the key to unleashing the...
12 Ways to Make Your Brand Unique in a Sea of Competition
[vc_row row_height_percent="0" overlay_alpha="50" gutter_size="3" shift_y="0"][vc_column][vc_column_text] I am bored. Bored of uninspired food in average restaurants. Bored of 110 toothpaste brands that look the same. The sameness in our economy makes me want to...
I Emailed Jeff Bezos and Actually Got a Response: A Lesson in Customer Service
[vc_row row_height_percent="0" overlay_alpha="50" gutter_size="3" shift_y="0"][vc_column][vc_column_text] Having heard that Jeff Bezos skims his personal email daily for customer complaints, I thought, why not drop Jeffrey a line? Annoyed by random charges in my...
5 Difficult Decisions Every Entrepreneur Needs to Make At Launch
[vc_row row_height_percent="0" overlay_alpha="50" gutter_size="3" shift_y="0"][vc_column][vc_column_text] It was an experience I will never forget. Right before the dot-com bubble, I had an opportunity to visit Webvan, a sweetheart of Silicon Valley at the time....
This One Trait Will Make You A Better Leader
[vc_row row_height_percent="0" overlay_alpha="50" gutter_size="3" shift_y="0"][vc_column][vc_column_text] The Presidential Medal of Freedom is the highest honor that can be bestowed on an American citizen. In November 2016, legendary Los Angeles Dodgers announcer Vin...
Use Trust to Separate From the Pack
[vc_row row_height_percent="0" overlay_alpha="50" gutter_size="3" shift_y="0"][vc_column][vc_column_text] On the heels of Russian meddling in the U.S. election, distrust in government, sexual harassment charges and other corporate malfeasance, our institutions have...
Managing Your Company’s Social Currency
[vc_row row_height_percent="0" overlay_alpha="50" gutter_size="3" shift_y="0"][vc_column][vc_column_text] I once watched an episode of Black Mirror in which every person was rated for each social situation, such as their interactions at a party or how they went about...
