We spend a lot of time with clients, analyzing their industries and trying to predict the external threats that could impact their businesses. Yet the most serious threats can come from within. In the Art of War, Sun Tzu said “know yourself and you will win all battles.” Failure to build the capabilities required to […]

  It’s a pretty familiar narrative. The revenue forecast is missed. You blow the budget on unforeseen expenses, or a key customer doesn’t send the big order. Then the finger pointing begins. “It is beyond my control; the dog ate my homework.” When we fail to get the results we expect, we get stories instead. […]

  Sometimes our travels take us to companies where all the managers and employees have been there forever.  CEO’s suggest that low turnover is a badge of honor. Yet I often find these to be the same companies that are slow to change and unlikely to disrupt. Of course, the need to bring in external […]